Returns and Refunds Policy
We truly value our customers and want you to be completely satisfied with every purchase you make. To ensure your peace of mind, we proudly offer a 60-day, 100% money-back guarantee on all orders. We understand that sometimes things may not meet your expectations, and we want to make the return and refund process as hassle-free as possible for you.
If You Purchased a Physical Product:
If you’re not fully satisfied with your physical product, we want to make sure you are able to easily return it. We give you a full 60 days from the date of receiving your product to decide if it’s right for you. If at any point during this time you’re unhappy with your purchase, here’s what you need to do:
Return the Product: To begin the return process, simply mail the product back to the address listed below. Please remember that the product must be returned within 60 days from the date it was shipped to you. You can find the shipping date on the package itself or in your confirmation email, which contains the exact details of when it was sent out.
Refund Processing: After we receive the returned product, we will start the refund process. Our team will review the return and process the refund, which typically takes between 3 to 5 business days. As soon as your refund is processed, we will send you an email notification confirming that the transaction has been completed.
Return Shipping Costs: While we want to make your refund process as smooth as possible, please note that the return shipping costs are the responsibility of the customer. Unfortunately, we cannot cover the expense of sending the product back to us.
To return your physical product, please mail it to the following address:
PO BOX 90129 Lakeland, FL 33804
We strongly recommend that you retain proof of shipment for your return to ensure the process goes smoothly.
If You Purchased a Digital Product:
We understand that sometimes a digital product may not be what you expected. If you’re not completely satisfied with your purchase of a digital product, we will offer you a full refund without requiring you to return anything. Simply reach out to us by email within 60 days of your purchase, and we will immediately begin processing your refund. You are free to keep the digital product as a thank-you for giving it a try.
Although it’s not required, we would truly appreciate it if you could provide some feedback on why you’re requesting a refund. This information is helpful to us as we continuously strive to improve our products and services. Your feedback plays a key role in enhancing the quality of what we offer, and we’re always eager to hear from our customers. That said, if you’d rather not share your reason, there’s no obligation to do so – your satisfaction is what matters most to us.
Need Assistance?
If you have any questions, need help with a return, or if there’s anything unclear about the refund process, please don’t hesitate to reach out to our customer service team. We’re here to assist you every step of the way. You can contact us via email at support, and our team will respond to your inquiry within 24 hours, ensuring you receive the support you need as quickly as possible.
At the end of the day, we want you to feel completely confident in your purchase. We pride ourselves on our commitment to customer satisfaction and are always here to make sure your experience with us is positive and rewarding. Thank you for choosing our product, and we look forward to serving you again in the future.